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Често задавани въпроси - Общи условия

Резервиране на престой

През тази страница комуникирате директно с домакина. Попитайте го всичко, което Ви интересува-ще получи е-маил с Вашия въпрос. Важно е комуникацията да преминава на едно място- предотвратете възможността от будещо недоразумение.

Видове настаняване

  1. Cottages and cabins
    • private facilities ideal for families and groups that want to be on their own within the accommodation facility. Meals are to be prepared by guests in on-site kitchens with basic cooking equipment made available.
    • bedding is available, if not noted otherwise (please take towels with you).
  2. Частни домове and apartment houses
    • accommodations located in a separate part of a house - other guests can be accommodated there as well and an owner may also live in the house. The accommodation is usually on a separated floor, and the rooms have their own sanitary equipment and kitchen with basic cooking equipment.
    • bedding is available, if not noted otherwise (please take towels with you).
  3. Хотели, бунгало and spa facilities
    • facilities provide board; the bungalows are similar to cottages, there are more of them in the grounds, with a catering establishment nearby.

Какво означава капацитет 1x2, 2x3+1, +2?

It means one room with two beds and two rooms with three beds, each with an extra bed, in addition to two extra beds (usually located in the living room or the kitchen).

Настаняване за двама

The accommodation facilities sold as individual rooms are often suitable for smaller groups and couples (family boarding houses, boarding houses and hotels). A couple may rent a cottage or cabin, however, they must pay for its minimum occupation.

Минимална заетост

The minimum occupation of the accommodation facility (cottages and cabins in particular) is a minimum number of beds to be paid by a customer (full price for adult person). The usual price is paid for each bed exceeding the minimum occupation.


We offer several discounts that are specified in the price list: off-season discounts, last minute discounts (week-long stays that must be ordered less than 2 weeks prior to the start of stay), 2-week stay discounts and children discounts. Children discounts in cottages and cabins apply after exceeding of minimum occupation.

Сезон и извънсезон

July to August is the summer season, December to end of April is usually the winter season (including Easter). May to June and September is the summer off-season, October to November is the winter off-season. Some accommodation facilities have different time specifications of their seasons.

Stay with a dog

Please inform us in advance if you plan to take your dog with you. Some accommodation facilities take a charge for a dog, and others will accommodate them free of charge. However, some facilities do not permit dogs at all. Avoid situations when a landlord is informed about a dog or another pet at the start of your stay.

What is not included in the price

Usually, local tourist tax and additional fees (garage, sauna, massages, fitness centre, swimming pool, etc.) are not included. Such fees are charged in several ways, and Limba® cannot always include it into its price.

Maps and information of attractions in the surrounding areas of accommodations

Beside information about accommodation Limba tries to provide maps of the location and information about nearby attractions as well. Unfortunately it is not always possible to keep this information up-to-date. Therefore we warn our clients to consider this information as temporary, and in case of serious interest to double-check it with Limba. Dated or inaccurate information cannot be the subject of a complaint.

Cancellation of a stay

Вслучай на директна връзка между клиента и домакина, Лимба не е посредник на осъществения престой, отговорността е на домакина и клиента. Цялата сума на депозита е предопределена за домакина. В случай на сторно или ако клиента не се настани остава в полза за домакина.


The customer is obliged to hand over the accommodation facility free of any damages. The landlord (in particular owners of cottages, cabins or family boarding houses) has right to require a deposit for the case of damage that will be returned to you at the end of your stay if equipment remains undamaged. You will be informed about the amount of deposit before start of your stay.

Satisfaction of our customers

The satisfaction of our customers is our commitment, and therefore we employ a strict quality control system in our work. We contact our customers both by e-mail and telephone after their stay for feedback. We are happy to receive any opinions and comments, as they are the greatest resource of information necessary for improvement of our services.