Ce sejururi putem comanda

At least 7-night stays are organised during summer and winter season. Shorter stays are organised only as the last minute stays (ordered two weeks prior to the start as maximum).
You can take shorter stays in off-season period. Some facilities offer weekend stays (2 to 4 nights). The accommodation facilities providing such stays have a special weekend price and number of paid nights specified as minimum.
Nu oferim cazare pentru o singură noapte!
We have special prices for New Year stays. At that time, it is necessary to fulfil the capacity of the respective accommodation facility for 7 nights as minimum (huts, cottages and family boarding houses). We will inform you about New Year prices for individual accommodation facilities in our office. The 50-100% increase of price is usual if compared to winter-season prices.

Tipuri de cazare

1. Cabane şi apartamente

   • Individual facilities (apartments) for families and groups that want to be on their own in the accommodation facility (apartment) - meals to be prepared in own kitchen with basic kitchen equipment.
   • Bedclothes are available, if not noted otherwise (please take towels with you).
2. Pensiune familială şi apartamente

   • Accommodation in a separate part of house - an owner can also live there and other guests can be accommodated there as well - the accomodation is usually on a separated floor, the rooms have own sanitary equipment and kitchen with basic kitchen equipment.
   • Bedclothes are available, if not noted otherwise (please take towels with you).
3. Hoteluri, pensiuni, bungalouri şi băi

   • Facilities provide board; the bungalows are similar to huts, there are more of them in the grounds, catering establishment nearby.

Ce înseamnă 1x2, 2x3+1, +2?

It is one two-bed room, two three-bed rooms with an extra bed as well as two extra beds located usually in the living room or in the kitchen.

Sejur pentru două persoane

The accommodation facilities sold as individual rooms are good for smaller groups and couples (family boarding houses, boarding houses and hotels). A couple may buy a hut or cottage, however, they will pay for its minimum capacity.

Ocuparea minimă

Minimum capacity of the accommodation facility (huts and cottages in particular) is a minimum number of beds to be paid by a customer (full price for adult person). Usual price is paid for each bed exceeding the minimum capacity.

Reduceri de preţ

We offer several discounts that are specified in the price list: off-season discounts, last minute discounts (week-long stays a stay ordered less than 2 weeks prior to the start of stay), 2-week stays discounts and children discounts. Children discounts in huts and cottages apply after exceeding of minimum capacity.

În sezon şi înafara sezonului

July to August is a summer season, December to end of April is usually a winter season (including Easter). May to June and September is a summer off-season, October to November is a winter off-season. Some accommodation facilities have different time specifications of their seasons.

Animale de companie

Please inform us in advance if you plan to take your dog with you. Some accommodation facilities take a charge for a dog, some accommodate them free of charge, however, some facilities do not permit dogs at all. Avoid situations when a landlord is informed about a dog or another pet at the start of your stay.

Ce nu este inclus în preţul sejurului

Usually, local recreational fee and additional fees are not included (garage, sauna, massages, fitness centre, swimming pool, etc.). Such fees are charged in several ways, Limba® cannot always include it into its price.

Hărţi şi informaţii despre atracţiile din zona unităţii de cazare

Beside information about accommodation Limba tries to provide maps with the location of the object and information about the attractions in the surroundings of the accommodation as well. Unfortunately it is not always possible to keep this information actual. Therefore we warn our clients to comprehend this information as informative, and in case of serious interest to check it with Limba. Non-recency of this information cannot be subject of a complaint.

Rezervare sejur

You can reserve accommodation through the internet reservation form or by phone. Contact us, while specifying

• termenului exact al sejurului,
• numărului exact de persoane,
• şi mai ales:lista locaţiilor alese în ordinea priorităţii.

We check the dates and will contact you within two working days to agree on the terms and payment.

Cum procedăm după primirea confirmării rezervării - avansul de plată

Advance payment is paid after the confirmation of your reservation. The amount of the advance payment is different at each accommodation - you can find the information about the amount of the advance payment at the bottom part of the pricelist at the given accommodation facility.
Advance payment should be paid within two working days. Be aware that the payment sent by ordinary mail or bank transfer will not come to us in two-day time, even if made in time. To avoid cancellation of your reservation, please send your payment voucher to us by fax - it is the only way how we can assure that your payment was sent and reservation is relevant (if fax is not available at home, work or friends, post offices have fax service). Put your name or order number at the fax message to help us to identify your payment.
Once the payment voucher is received, we issue and send your accommodation voucher containing all information necessary for your stay.
If the advance payment does not cover the total price for the stay, the remaining sum will be paid at the start of stay to the landlord.

Achitarea avansului din Slovacia

Din Slovacia acceptăm următoarele modalităţi de plată:

• Achitarea în numerar în cont sau prin transfer bancar în contul nostru din banca Tatra banka
  Account number: 26 23 00 67 58 / 1100
  Variable symbol: order number

Achitarea avansului din Republica Cehă

Din Republica Cehă acceptăm următoarele modalităţi de plată:

• Deposit or bank transfer to our bank account in Czech Komerční banka
  Account number: 86 - 185 282 0257 / 0100
  Variable symbol: order number

Achitarea avansului din Polonia

Din Polonia acceptăm următoarele modalităţi de plată:

• Deposit or bank transfer to our bank account in BANK PEKAO SA (branch Zywiec)
  Account number: 92 1240 4881 1111 0000 5342 0226
  Variable symbol: order number

Achitarea avansului din Ungaria

Din Ungaria acceptăm următoarele modalităţi de plată:

• Deposit or domestic bank transfer to our bank account in Hungarian CIB BANK
  Account number: 10700031 23375701 51100005
  Variable symbol: order number

Achitarea avansului din Germania

Din Germania acceptăm următoarele modalităţi de plată:

• Bank transfer to our account in German bank Sparkasse Oberlausitz-Niederschlesien
  Girokonto: 3000 101 402
  BLZ: 8505 0100
  Bank account name: Limba s.r.o.

Achitarea avansului din România

Din România acceptăm următoarele modalităţi de plată:

• Prin transfer bancar în contul nostru deschis la Raiffeisen Bank S.A. Bucuresti
  Account number (IBAN): RO67 RZBR 0000 0600 1041 6308
  SWIFT code (BIC): RZBRROBU
  Bank account name: Limba s.r.o. Bratislava

Achitarea avansului din Croaţia

Din Croaţia acceptăm următoarele modalităţi de plată:

• Bank transfer to our account in the Croatian bank Raiffeisenbank Austria d.d. Zagreb
  Account number: 2484008 – 3630936364
  SWIFT cod (BIC): RZBHHR2X

Achitarea avansului din Bulgaria

Din Bulgaria acceptăm următoarele modalităţi de plată:

• Prin transfer bancar în contul nostru de la banca bulgară Raifeisenbank Sofia
  numărul contului bancar (IBAN): BG89 RZBB 9155 109 338 4313
  Denumirea contului: Limba s.r.o

Achitarea avansului din alte ţări

Din alte ţări acceptăm următoarele modalităţi de plată:

• Prin tranfer bancar în contul nostru.
  Cont numărul (IBAN): SK 64 1100 0000 0029 2652 0295
  Adresa destinatarului: Limba s.r.o., Michalská 3, 811 01 Bratislava, Slovacia
  Denumirea şi adresa băncii: Tatra banka, a.s., Hodžovo námestie 3, Bratislava, Slovensko
  SWIFT cod (BIC): TATRSKBX
• Platba cu card VISA (nu VISA Electron!), Eurocard/Mastercard, Diners Club sau American Express

La ce se întrebuinţează voutcherul

Voutcherul primit de la noi după achitarea avansului de plată reprezintă confirmarea conditiilor de cazare.Include şi denumirea unităţii de cazare, adresa exactă şi numărul de telefon unde puteţi contacta locaţia de cazare.Voutcherul vă rugăm să îl controlaţi - în cazul în care aveţi informaţii incorecte vă rugăm să ne contactaţi în cel târziu 7 zile.

Anularea sejurului

Limba® oferă clientţilor săi în caz de nevoie ( pe motiv de boală sau alt motiv serios) posibilitatea anulării sejurului achitat.Conform sistemului taxelor storno decris amănunţit în voutcherul de cazare există posibilitatea de a vă restitui o parte din avansul achitat.Suma ce vi se va restitui depinde de câte zile înainte de începerea sejurului aţi solicitat anularea acesuia:

• Mai mult de 60 de zile înainte de începerea sejurului:taxa storno este de 25 % din preţul total al sejurului.
• Mai mult de 30 de zile înainte de începerea sejurului dar, cel mult 60 zile:taxa storno este de 40 % din preţul total al sejurului.
• Mai mult de 10 de zile înainte de începerea sejurului dar, cel mult 30 zile:taxa storno este de 50 % din preţul total al sejurului.
• 10 zile şi mai puţin înainte de începera sejurului: taxa storno este de 65 % din preţul total al sejurului.

În cazul în care sânteţi interesat vă putem oferi asigurarea în caz de anulare a sejurului pe motiv de boală. (Atenţie! Asigurarea se poate realiza numai odată cu achitarea avansului, de aceea vă rugăm să vă informaţi anterior!)
Cancellation of stay must be agreed with our manager! Please call us and send also a written cancellation (by e-mail) - state your name, address, number of your accommodation voucher, starting date of your stay, date of cancellation made by phone and name of manager who has accepted your cancellation in your cancellation request. Then, we will issue a cancellation confirmation and send it to you together with the advance payment you are entitled for.

Schimbarea numărului de persoane ce vor fi cazate

Your accommodation voucher is issued for an exact number of persons. The number of persons stated in the accommodation voucher cannot be exceeded without mutual agreement even if some huts, cottages and family boarding houses have flexible capacity. However, it is not possible to exceed the overall capacity of the accommodation facility. If the overall capacity or capacity stated in the accommodation capacities is exceeded without our approval or approval of the owner, the landlord is entitled to refuse accommodation. It is not permitted to exceed the number of accommodated persons during your stay without prior approval of respective entities.

Începutul sejurului

The stay check-in starts after 02.00PM, checkout ends at 10.00AM. Call your landlord several days before and agree on your check-in hour (it does not apply to bungalows, boarding houses and hotels!). If you stay in a hut or cottage, agree a meeting place as well with your landlord to avoid possible misunderstandings.

Probleme pe durata sejurului

If any problem appears at the check-in or during your stay, please contact us immediately - majority of such problems can be resolved by discussion with the owner, therefore Limba® operates a 24-hour line. If the owner did not provide services corresponding to our information, you are entitled to claim the services. The condition of starting the complaint procedure is to call us immediately after the detection of such trouble.

Deteriorarea inventarului

Customer is obliged to hand over the accommodation facility free of any damages. The landlord (in particular owners of huts, cottages, or family boarding houses) has right to require a deposit for the case of damage that will be returned to you at the end of your stay if equipment remains undamaged. You will be informed about the amount of deposit before start of your stay.

Satisfacerea clienţilor

Satisfaction of our customers is our commitment and therefore we employ a strict control system in our work. We contact our customers by e-mail and telephone after the stay. We are happy to receive any opinion and comment, which are the cheapest resource of information necessary for improvement of our services.

Claims procedure

• In case the range and the quality of the provided services does not correspond with the information indicated on the website www.limba.com, the customer has the right for the elimination of the deficiencies of the wrongly provided services. The customer is obliged to file his claim immediately by calling the 24-hour line of Limba travel agency (the phone number is indicated in the travel voucher).
• If the travel agency does not provide proper correction of the reclaimed services on time, the customer can file his claim after his return in writing 3 months after the end of the stay the latest, or if the services have not been used at all, from the day the stay was supposed to end according to the contract.
• The travel agency is acquitted of the responsibility for the damage caused by the breach of its duty at providing services or avoiding the contract, if the damage was not caused by the travel agency or its contract partners, and the damage was caused by the customer or a third party not connected with providing services, or with an event which could not have been avoided even by spending all the efforts on it, or as a consequence of unusual and unforeseen circumstances.
• When solving the complaint the customer is obliged to fully collaborate with the travel agency in order to eliminate the deficiencies effectively and avoid creation of any damages, or decrease its range.